Summer Conference: Utility Leadership at the Speed of Change

This event is intended for municipal utility leaders, city leaders, commissioners, council members, mayors, affiliate members, and associate members.

Monday, August 18      8:00 am to 11:30 am

Select from three topics. Separate registration is required.

OPTION 1:
AI and Municipal Utilities
AI is all the buzz…but for utilities that have limited staff and acumen in this area, it can seem daunting to even figure out how to get started without exposing the utility to risk. Some practical applications of AI for utilities include help with demand forecasting, anomaly detection in water and power usage, predictive maintenance of equipment, customer service automation, energy theft detection, and personalized energy usage recommendations. Hear from fellow public power utilities from around the country on how they are using AI-driven programs and machine learning to optimize operations, reduce costs, and improve customer service.

OPTION 2:
The Five Behaviors of a Cohesive Team
Karleen Kos, MMUA

In the modern workplace, team members must navigate an environment that is constantly changing, and they must be flexible and relationship-savvy to navigate everyday ups and downs in the workplace. To keep the lights on and the water running, utility leaders are challenged to create a culture of effective teamwork among capable people who don't always see eye to eye.

The Five Behaviors® model can be your solution. Led by certified Five Behaviors facilitator Karleen Kos (who also doubles as MMUA's CEO), you will learn how to help your colleagues "team" effectively, and you'll learn about the impact of your own style on the group. A personalized "Five Behaviors Development Report" is included in your fee ($150 value).

OPTION 3:
Tour of Rochester Public Utilities sites
Mike Willetts, MMUA

Join MMUA members on an informative tour of some of Rochester Public Utilities' most interesting facilities. We'll stop at their modern Service Center where you'll see RPU's headquarters, the West Side Energy Station, a new 45 MW natural gas-fired power plant, and the Government Center where we'll see the closed loop heat exchanger geothermal system. This tour is free, but there is a small fee to offset the cost of the buses.

7:15 am  Continental breakfast served (for registered attendees only)

8:00 am  Welcome, Scott Grabe, MMUA President and Karleen Kos, MMUA CEO

8:10 am  Opening Keynote
Future Proof-Navigating Change with Confidence and Excitement, Dr. Mark DeVolder, international change management expert and author of "Perpetual Pivot: How the Best Leaders Adapt to Exponential Change"

9:45 am
Option 1: Roundtable discussions (select two from a list of topics to be announced)

Option 2: Focused networking sessions (select one)
1. General managers and other utility leaders
2. HR staff leaders
3. Commissioners/council leaders

11:00 am  Federal and state legislative update, MMUA Government Relations Team

12:00 pm  Awards luncheon

1:30 pm  Sub-plenary content sessions (select A or B)
Session A: eSafety Tracker
The eSafety Tracker is a versatile system that can be adapted for use by large and small utilities to enhance their job training and safety programs. Designed by public power safety professionals, it includes tools for managing tailgate meetings, safety meetings, and all incident types for each of your utilities, streamlining processes and reporting. This session will focus on how to use the reporting and tracking system, features such as automatically created graphs and charts, mobile app, and more.

Session B: Planning and Executing Capital Projects, Ted Cash, ALP Utilities and a panel from ORB Management Corporation

2:30 pm  Sub-plenary content sessions (select C or D)
Session C: Leadership at the Intersection of Operations and the Utility Customer, Utility 2030: Mike Smith, Luke Peterson, and others.

Session D: Battery Energy Storage Systems for Utilities–Promise and Pitfalls, Victor Hoerst, OnSite Partners and Minnesota Dept. of Commerce

3:45 pm  Sub-plenary content sessions (select E or F)
Session E: The New Tariffed Reality, Cody Faulk, Spencer Fane

Session F: Implementing Minnesota's Family Leave Act

5:00 pm  Trade Show and Reception

7:15 am  Continental breakfast served (for registered attendees only)

8:00 am  Business meeting and MMUA update

9:00 am  Learning tracks (select one)

1. Electric: Reliability value of distributed energy resources, Ryan Fedie, Nokomis Energy
2. Water and Wastewater: Biosolids and Land Application Rules: Analyzing for PFAS, Minnesota Pollution Control Agency
3. Human Resources/Administration: Onboarding Excellence: Building a Workforce that Stays, Thrives, and Delivers, Lisa Ryan, CSP and Employee Engagement Professional
4. Leadership: Transforming Financial Statements into Actionable Insights for Executive Leaders and Commission, Dean Dalzell, All in One Accounting
5. Governance: Electricity 101: How it Works and How it Doesn't

10:00 am  Learning tracks (select one)

1. Electric: Big stuff going on–Don't let your rates get left behind, Dave Berg, Dave Berg Consulting
2. Water and Wastewater: to be announced.
3. Human Resources/Administration: to be announced
4. Leadership: Direct Pay Tax Credits: Funding Opportunities for Municipal Utilities
5. Governance: Governance Fundamentals in a Changing World

11:00 am  Closing Keynote
Generating Engagement–Strategies to Keep Your Top Talent from Becoming Someone Else's, Lisa Ryan, CSP and Employee Engagement Professional

12:15 pm  Conference Concludes

The Kahler Grand Hotel
20 SW 2nd Avenue
Rochester, MN 55902
Phone: 800-533-1655
Reservations can be made online using our special link. MMUA's room block rate is $159 per night. We suggest you make your reservations as soon as possible as availability cannot be guaranteed.

Cut-off date: July 27, 2025
Check-in: 4:00 pm      Check-out: 11:00 am

If your spouse or guest would like to attend the social events held during the Summer Conference, advanced ticket purchase is required. Select from the welcome reception, awards luncheon, or the trade show. Purchase all three for a discounted rate over individual tickets.

Advance registration is required. Click here for more details and to register for the golf tournament. 

The trail hike has been a popular option so we're doing it again. Join Mike Willetts for an invigorating walk through the beautiful Quarry Hill Nature Center in Rochester. Meet at parking lot 1 for a prompt 1:00 pm departure. Don't miss out on this chance to explore the trails with great company! Location: 701 Silver Creek Road NE, Rochester.

Join us for the highly anticipated trade show on Tuesday, August 19, from 5:00 to 7:00 pm. Vendor setup begins at 2:00 pm. Don't wait–this event fills up fast!

MMUA offers several exciting sponsorship opportunities to help you connect with our regular members and support municipal utilities. Choose to sponsor a speaker, a refreshment break, the welcome or trade show receptions, an ad in the program, or one of the many events at the golf tournament. Boost your visibility while contributing to a great cause!

Gold and silver annual sponsors, please contact Jen Williams to select items you wish to use for your sponsor credits.

Cancellations are subject to a $50 cancellation fee per person if received by 5:00 pm on August 1, 2025. Refunds issued to a credit card will be subject to a 3% fee. No refunds issued after August 1.

By registering for this event, I/we grant permission to the Minnesota Municipal Utilities Association (MMUA) to photograph me/us during the event and to use these images in MMUA's marketing materials including both electronic and print formats. I/we understand that no compensation will be provided for the use of these photographs and that this consent is given voluntarily.