Negotiation skills for utility leaders (DUEL)

Collaboration and stakeholder engagement


Tuesday, November 18, 2025
10:00 AM - 11:30 AM (CST)
Join Us Virtually

Utility leaders are front and center when negotiation is needed. From daily work group discussions and interdepartmental problem-solving to more complex situations such as developing labor agreements, nailing down the terms of business contracts, and addressing service territory changes, successful negotiation with a diverse range of stakeholders is an essential part of your professional toolkit. This course will acquaint you with the basic negotiation skills needed to drive strategic outcomes, foster collaboration, and maintain positive relationships across all levels of utility engagement.

A virtual link will be sent after registration. Attendee must have a device (computer, tablet, or phone) with Internet access, a webcam, and mic.

Who can attend?

The DUEL elective courses are open to anyone:

  • Registered DUEL participants for an elective choice
  • Registered DUEL participants for an add-on elective (additional fee)
  • Members who are not registered for DUEL program
  • Non-members who are not registered for DUEL program

Registration Options

Credits Price
DUEL elective
This ticket is an elective for members who are enrolled in the DUEL program. Registration Ends 11/8/25 at 5:00 PM CST
1.50 (Professional Development Hours) FREE
DUEL elective add on (members)
This ticket is an add-on elective for members who are enrolled in the DUEL program. Registration Ends 11/8/25 at 5:00 PM CST
1.50 (Professional Development Hours) $210.00
DUEL elective add on (non-members)
This ticket is an add-on elective for non-members who are enrolled in the DUEL program. Registration Ends 11/8/25 at 5:00 PM CST
1.50 (Professional Development Hours) $315.00
Member
This ticket is for members who are NOT enrolled in the DUEL program. Registration Ends 11/8/25 at 5:00 PM CST
1.50 (Professional Development Hours) $265.00
Non-member
This ticket is for non-members who are NOT enrolled in the DUEL program. Registration Ends 11/8/25 at 5:00 PM CST
1.50 (Professional Development Hours) $395.00

For More Information:

Shelly Dau

Shelly Dau

Director of Organizational Development and Human Res..., Minnesota Municipal Utilities Association

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(763)746-0725